Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We do not charge anything for shipping whether the product is shipped in USA.

Which payment methods are accepted in the Online Shop?

PayPal, Mastercard, Visa, Discover, American Express
Any of the above payment methods can be processed, if you have any questions, please contact us!

How long will delivery take?

Generally, shipments are in transit for 5 – 7 days (Monday to Friday). Order cut off time will be 06:00 PM Eastern Standard Time (New York). Order handling time is 1 – 2 business day (Monday to Friday).

How secure is shopping in the Online Shop? Is my data protected?

Welcome to 4053 EMERALD LAKE DRIVE, LLC. (emerald-deluxevillas.com). All information and services displayed on the website constitute an “Invitation to Offer”. Your order request constitutes your quotation, which shall be subject to the following terms and conditions. All terms and conditions constitute an agreement that governs our relationship with respect to the use of online transactions. All terms and conditions must be read carefully. IF YOU DO NOT AGREE TO ANY TERMS AND CONDITIONS, YOU SHOULD NOT USE THIS SERVICE. Your use of our website constitutes your acceptance of these terms and you also agree to be bound by any such changes/amendments. By using this website, you accept that this will form a legally binding agreement between you and emerald-deluxevillas.com.